Member Spotlight: an Interview with Jay Burress

Member Spotlight: an Interview with Jay Burress
CALTRAVEL / MEMBER SPOTLIGHT / MARCH 2021
An Interview with Jay Burress, President & CEO of Visit Anaheim
BY SHANNON BROOKS, PRINCIPAL AT FORWØRD

The California tourism family welcomed Jay Burress into our fold back in 2013, when he stepped into the role of President & CEO of Visit Anaheim. Between his five-year tenure leading Experience Arlington and 20 years working in Sales & Marketing for the Dallas Convention & Visitors Bureau, Burress has significant (Texas-sized!) experience with large-scale, high-profile events. Think World Series, World Cups, and Super Bowls…including the Super Bowl of the U.S. travel industry, IPW.

So, it’s quite fitting and fortunate for California that Burress is deeply involved in shaping Anaheim and Orange County’s visitor industry and product development, including the noteworthy, multi-million-dollar expansion of the Anaheim Convention Center. Anyone who attended IPW Anaheim in 2019 can attest to the fact that Burress and his team are pros who help make the Golden State shine. They’ve also stepped up in countless ways to support their local community during the COVID crisis.

A self-professed sports fanatic, Burress enjoys catching live games and matches with his wife and three children. Read on to learn more about what makes Burress tick and his passion for destination marketing.

How did your career in hospitality begin? 
I spent 2.5-months backpacking through Europe during college and fell in love with travel and experiencing other cultures and people. I knew I wanted to be in travel from that moment on. Upon my return, I was approached by a company who was going to host an international travel trade event in Texas. I was sold instantly and had to be a part of this great event…International Pow Wow! The rest is history.
 
What project(s) had the biggest influence on you personally and/or professionally?  
 
Number one, I met my wife thanks to working at the Dallas CVB with our Sports Marketing department, where she worked. Lucky me!
 
Second, has to be IPW. It just keeps returning to my life—three times so far!
 
Lastly, hosting major events has left a big mark on me. I’ve been fortunate to host a Super Bowl, NBA All Star Game, Final Four, two World Series, Cotton Bowl, and BCS Championship in Arlington. And, a World Cup in 1994, and every major industry event while in Dallas.
 
What accomplishments are you most proud of? 
Building an incredible team in Anaheim! Expanding the role and potential of DMOs in economic development, workforce development, and community engagement. DMOs can be the economic engine that brings communities together, drives expansion of other industries, and brings people together by understanding other people and cultures.

 

Tell us something about yourself that might surprise people? 
I am something of a pack rat. I have saved every ticket stub from major events I have attended, from events I have hosted to the U.S. Open, PGA Championship, the Masters, Wimbledon, Jordan Bulls NBA Finals, Kobe/Shaq Lakers NBA Finals, and many others. I have also saved everything from Stanley Marcus’ (Neiman Marcus) personal mailing list (long story) to baseballs signed by everyone from Nolan Ryan to my kids. Okay, it’s out…I have a problem.
How has the pandemic changed you as a leader? 
I am definitely converted on the working from home theory. I notice the loyalty and team spirit of everyone working together to accomplish things with half the resources. I have also realized that our taken-for-granted rights, freedom to travel, and elected officials’ support for our industry can disappear in an instant. We can do better!
 
What signature Anaheim events are you most excited to see return once we can gather in larger numbers again?
NAMM, Natural Products Expo, UBM, Cal Dental, Wondercon, VidCon, D23 – (Disney event), Candlelight at Disneyland. And of course, the Visit Anaheim Annual Meeting!
Have a suggestion for a future Member Spotlight? Submit it to bnewton@caltravel.org
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